Shipping policy
SHIPPING
Each candle is made by hand when your order is received. Please allow 3-5 business days for your candle to be poured and cured before it is shipped to you, and longer during high demand times such as the holidays.
We currently ship within the United States. Orders are shipped Monday - Friday (excluding holidays). Orders are processed Monday-Friday, excluding holidays, and typically ship out within 3-5 business days. A shipping confirmation email will be sent to you once your order has shipped.
SHIPPING RATES
Shipping costs have steadily been on the rise so to make it more affordable for our customers to shop with us ODMÉ subsidizes approximately 20% of the shipping costs for you, setting flat shipping rates according to the following; $7 (10oz or less), $10 (11-65oz), $15 (66-200oz.), and $20 (201-400oz.). We ship with UPS and USPS.
SHIPPING ADDRESS
Please check your address before completing your order. ODMÉ Candle Co. is not responsible for delayed transit times, nor packages delivered to an incorrect, closed or undeliverable address. If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is "returned to sender", ODMÉ Candle Co. is not responsible for any shipping charges or fees. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.